1. The Customer agrees that these terms and conditions shall be deemed to apply when the Customer uses ComfortDelGro's Online Taxi Booking Service.
  2. The Customer shall pay a prevailing booking fee for either current booking or advance booking in addition to the payment of taxi fare and any fee or levy now or hereafter imposed by the law or required to be paid in respect of any monies payable to or receivable by ComfortDelGro Taxi Business or any expenses incurred by ComfortDelGro Taxi Business hereunder (except to the extent prohibited by law).
    1. ComfortDelGro Taxi Business shall not be responsible or liable for any loss, damage or embarrassment suffered by the Customer in relation to or in respect of any instructions or operations effected by the Customer or purported to be effected by the Customer using its Online Taxi Booking Services however caused including but not limited to the Customer's non-compliance with the Services recorded voice instructions and ComfortDelGro Taxi Business' inability to provide the services for any reason, including and without limitation, as a result of malfunction, partial or total failure of any network terminal, data processing system, computer teletransmission or telecommunications system or other circumstances whether or not beyond the control of ComfortDelGro taxi business or any person or any organisation involved in the abovementioned systems.
    2. The Customer shall not hold ComfortDelGro Taxi Business liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by ComfortDelGro Taxi Business to provide a taxi to the Customer within any stipulated time even if ComfortDelGro Taxi Business has agreed to so provide the taxi or even if the Customer has advised ComfortDelGro Taxi Business of the possibility that any such loss or damage would result if the taxi is not provided at all or within the stipulated time.
  3. The Customer undertakes with ComfortDelGro Taxi Business and agrees to indemnify ComfortDelGro Taxi Business from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnify basis) claims, demands, actions and proceedings which ComfortDelGro Taxi Business may incur or sustain directly or indirectly from or by any reason of or in relation to the use or purposed use of Online Taxi Booking Services and shall pay such sums on demand.
  4. The Customer shall not hold ComfortDelGro Taxi Business liable for the use of location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer.
  5. ComfortDelGro Taxi Business may disclose to all companies within the ComfortDelGro's group of companies or any of its authorised drivers or any government body as so required by the law or by directive or request from such government body or any third party, the particulars of the Customer in the possession of ComfortDelGro in any way as ComfortDelGro Taxi Business, in its absolute discretion, deems fit or if it considers it in its interests to do so.
  6. ComfortDelGro Taxi Business may at any time without giving any reason or prior notice terminate the use of the Online Taxi Booking Services by the Customer.
  7. ComfortDelGro Taxi Business shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at ComfortDelGro Taxi Business websites at www.cdgtaxi.com.sg or on the date that ComfortDelGro Taxi Business may indicate that such addition, variation or amendment is to come into effect.
  8. In these terms and conditions:
    1. "ComfortDelGro Taxi Business" means Comfort Transportation Pte Ltd and CityCab Pte Ltd.
    2. "Customer" means a person who is a customer of ComfortDelGro Taxi Business who uses its Online Taxi Booking Services.
    3. "Online Taxi Booking Services" means ComfortDelGro Taxi Business automated taxi booking and despatch services and other taxi booking services as may be determined by ComfortDelGro Taxi Business from time to time.
    4. Words importing the singular number include the plural number and vice versa and words importing the masculine gender include the feminine and neuter gender and references to any gender include any other gender.



This website is for the convenience and use of the public. Therefore, by accessing and using the information which are owned and operated by ComfortDelGro Taxi, you are agreeing to comply with and be bound by the following terms of use, which may be updated and amended from time to time. If you do not agree with any of these conditions, please discontinue access immediately.


Information, related graphics and materials contained in ComfortDelGro Taxi website are for preliminary and general information only. The website does not constitute legal, financial or other professional advice. You should set professional advice at all times and obtain independent verification of the information and materials contained herein before making any decision based on any such information or materials.

The ComfortDelGro Taxi website is continuously updated and checked for inaccuracies, omissions and inconsistencies. However, even with the greatest care, inaccuracies, omissions and inconsistencies may occur. ComfortDelGro Taxi does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in such information and materials.

ComfortDelGro Taxi does not represent or warrant that the information and content on this site, or the facilities that make it available, will not cause damage, or are free from any computer virus or any other defects or errors, or that your access to this site will be uninterrupted or that your transmissions will be processed in a timely manner. ComfortDelGro Taxi is not liable for any loss or damage arising from the use of this content and information.


All intellectual property rights subsisting in the contents of this website belong to ComfortDelGro Taxi and/or the respective third party proprietors identified in this website. These works on this site are protected by copyright laws and/or other laws and/or international treaties. Therefore, no part of parts hereof may be reproduced, broadcast or transmitted in any manner of by any means or stored in an information retrieval system without the written permission of ComfortDelGro Taxi. The use of both Comfort's and/or CityCab's trade marks, service marks, logos, graphics, contents etc, without written consent is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible under the law.


For your convenience, ComfortDelGro Taxi has included hyperlinks to websites that are owned or operated by third parties. ComfortDelGro Taxi cannot accept responsibility for the contents of or the consequences of accessing these linked websites. Nevertheless, it is advised that patrons of these websites should adhere to any agreements and conditions on the use of these websites.


By accessing this website, both you and ComfortDelGro Taxi agree that the statues and laws of the Republic of Singapore, without regard to the conflicts of laws principals thereof, will apply to all matters relating to the use of this website.

You and ComfortDelGro also agree and hereby submit to the jurisdiction and venue of the Courts of the Republic of Singapore with respect to all such matters.